Privacy Policy.

Who We Are

This privacy policy explains how TankSolv, the no-entry tank cleaning robot brand of RJ-BOT INDUSTRIAL GROUP ("we", "us"), collects and uses information when you visit tanksolv.com or contact us about our tank cleaning robots.

Information We Collect

When you submit an enquiry, request a quote or contact us, we collect the details you provide — such as your name, phone number, email address, company, and the information you share about your tank or cleaning application. We may also collect basic technical data (such as browser type and pages visited) when you browse the site.

How We Use Your Information

We use the information you provide to respond to your enquiry, recommend the right tank cleaning robot or configuration, prepare quotations, and provide technical support. Technical browsing data is used to improve the website and understand which pages are most helpful.

Sharing of Information

We do not sell your personal information. Information is shared only with our own team members or authorized partners who need it to respond to your enquiry, and only as required to provide our services or comply with the law.

Data Retention

Enquiry records are retained for as long as needed to serve you and meet legal obligations, after which they are securely deleted or anonymized.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at sales@tanksolv.com. We will respond within a reasonable timeframe.

Contact

Questions about this policy can be sent to sales@tanksolv.com or via the contact page.